Customer Reviews
SAVE 10% Sitewide Savings • Code: TPC10 (SEE EXCLUSIONS)

Privacy Policy

Welcome to The Perfect Carpet! The Perfect Carpet gives you the opportunity to buy broadloom carpet online at significant savings from the comfort of your home.

The Perfect Carpet is committed to maintaining your privacy and your trust. The following privacy statement (“Privacy Policy”) explains how and why we collect any personal information about you and how we use that information. The Privacy Policy governs your use of theperfectrug.com website and associated monthly newsletters (“Site”), provided to you by California Carpet, LLC, doing business as The Perfect Carpet (“The Perfect Carpet”, “we”, “us”, and “our”).

This Privacy Policy is incorporated into and subject to our Terms and Conditions. Each time that you use the Site, you signify that you agree to be bound by the Terms of Conditions and this Privacy Policy. If you do not agree to the terms of this Privacy Policy, we ask you to please discontinue your use of the Site.

This Privacy Policy does not apply to the practices of companies that we do not own or control, to people whom we do not employ or manage, or to third party websites.

I. REGISTRATION

Account Registration

We do not require registration in order to browse on our site. However, in order to access some features of the Site, including purchasing options, you will have to register with the Site and create an account. During the registration process you will be prompted to provide us certain contact and personal information, such as your name, address, email address, or phone number (“Personally Identifiable Information”). We then may use that information to contact you about the products and services on the Site for which you have expressed interest. We may also occasionally send information on products, services, special sales, and our monthly newsletter. You may choose to unsubscribe and opt out from receiving this information, by changing the settings in your account at any time.

Placing an Order

If you choose to place an order with us, in addition to asking you to register with the Site by creating an account, we will also ask you to provide necessary financial information such as your payment method (valid credit card number, type, expiration date or other financial information) and necessary billing and shipping information.

II. INFORMATION WE COLLECT

We collect personal information when you register with us, and when you place an order. When you register with us and create an account we require you provide your Personally Identifiable Information. To place and order you must provide us with necessary financial information such as your payment method (valid credit card number, type, expiration date or other financial information) and necessary billing and shipping information.

All personally identifiable information that we collect may become part of your user file and may be used by us as provided in this Privacy Policy, as disclosed at the time you provide the information, or as otherwise agreed by you.

We do not intentionally target the Site or our services to children, and we will not knowingly collect personal information from children without obtaining prior, verifiable parental consent. If we are informed that a registered user is under the age of 13 and has registered without prior, verifiable parental consent, then we will remove such personal information from our records.

Web Logs

Like most websites, we may collect information from all visitors to the Site. This information may include the browser you are using, the internet address from which you linked to the Site, the operating system of your computer, the unique IP address of the computer you used to access the Site, and usage and browsing habits. We use this information to help diagnose and troubleshoot server malfunctions, to analyze trends, track user movement in the aggregate, gather broad demographic information, and provide a better user experience.

III. HOW WE USE YOUR INFORMATION

We may share your personal information under certain circumstances, including:

  • To fulfill your requests for products and services;
  • To improve our services, to customize the advertising and content you see, to contact you, or to send you our newsletters;
  • To enforce our Terms of Service;
  • To comply with legal requirements including but not limited to court order or subpoena or to prevent or investigate suspected fraud, violations of our Terms of Service, or activity that appears to us to be illegal or may expose us to legal liability we may access and disclose your information, any communications sent or received by you, and any other information that we may have about you or your account;
  • In situations that we believe involve potential threats to the physical safety of any person or property, if we believe that your information in any way relates to that threat; and
  • To provide information to trusted businesses or persons for the sole purpose of processing and managing personally identifying information.

Financial Information

We may use your financial information or payment method to process payment for your purchases made on the Site, or by phone, fax or mail; to verify your credit card information; to protect against or identify possible fraudulent transactions; and otherwise as needed to manage our business.

Anonymous Information

We may also use the anonymous web log information, such as that pertaining to web pages viewed, to analyze trends, to track user's movements, to provide a better website experience and to gather broad demographic information for aggregate use. We do not use this data in a manner that would identify you personally.

IV. HOW WE SHARE YOUR INFORMATION

We will not rent, sell, or share your personal information with other people or nonaffiliated companies except to provide products or services that you have requested, or unless we have your permission as agreed in this Privacy Policy or otherwise. We may share personal information with third party companies or trusted service providers who work with us under confidentiality agreements. We may also use third party businesses to help us analyze traffic and usage of the Site, communicate with you about offers and services from us, and to help us provide better services. These companies will not obtain any independent right to use or share your personal information. We may share personal information in order to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We also may share personal information when we believe it necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.

V. COOKIES AND WEB BEACONS

The Site may use "cookies" for various reasons. We may use cookies to recognize your browser when you visit the Site, to help you navigate our site more easily, or to store contents of your shopping cart until you are ready to check out. These cookies are small data files stored on your computer which identify you as a previous visitor to the Site and contain information about you to facilitate interaction with the Site and services. Most web browsers are set to accept cookies. You can instruct your browser not to accept cookies. However, if you disable this function, you may not be able to use some of the features on the Site.

Our Site and our online newsletters may contain "web beacons." Web beacons allow us to count users that have visited a web page or opened an email that contains a web beacon and collect other types of aggregate information. Using this information, we are able to evaluate how visitors use our Site. This allows us to learn what pages are most attractive to our visitors and which parts of the Site are the most interesting.

VI. SECURITY

We use software and hardware security in an effort to ensure that any Personal Identifiable Information you provide to us remains secure. You also agree to maintain the confidentiality of your account and registration information, including your password and login information. In the event there is unauthorized access to any Personally Identifiable Information you have provided, you acknowledge that we are not liable for any harm or damage that may result and you agree to assume this risk.

All sensitive or financial information that is transmitted during the registration or ordering process is encrypted. These processes use SSL encryption, which should be indicated by a ‘lock’ icon in web browsers such Microsoft Internet Explorer and Mozilla Firefox.

VII. GENERAL

Changes

We may modify or revise this Privacy Policy at any time by posting notice of the changes at https://www.theperfectcarpet.com/privacy. If you have registered an account with us or are a newsletter subscriber, we additionally will notify you via the email address you have provided to us, so you must ensure that our email is not filtered from your Inbox by your ISP or email software. You agree that your use of the Site after the date on which this Policy changed will be an indication of your acceptance of the update, and that you agree to be bound by such modifications or revisions. You can always review the most current version of the Privacy Policy at: https://www.theperfectcarpet.com/privacy.

Links to other sites

This Privacy Policy applies only to our Site. We are not responsible for the privacy practices or the content of other websites.

The Site may contain links to other sites that are not owned or controlled by us. We are not responsible for the privacy practices or any other business practices of any other website. Any data or information that you supply to these third parties is beyond our control and will be the responsibility of each of the linked-to entities and not us.

We encourage you to be aware when you leave the Site and to read the privacy statements of each and every website that collects personally identifiable information, especially before providing them any of your personal information.

Information Explicitly Granted by Social Network Platforms

We offer links various “social media network platforms”. If you access our services via a “social network platform”, we will access and store the information explicitly allowed by the social network platform in their Terms of Service, once you explicitly allow us to do so through an interface provided by the social network platform.

As we do not have control over the user interface provided by social network platforms, we do not take any responsibility for any changes or problems with the interface or exchange of information provided by any of these social network platforms.

International Users

The Site is offered from and hosted in the United States. If you are using the Site from outside the United States, by providing information to this Site, you are consenting to the transfer of your information to the United States for processing and maintaining in accordance with this Privacy Policy and our Terms of Use. You are also consenting to the application of California law in all matters concerning this Site, as further described in our Terms of Service.

Questions

If you have any questions about our Privacy Policy, please contact us at: [email protected].

X